Refund policy

differ* is a brand of AYBC Brands Private Limited, Mumbai, which sells and ships every order on this site, and that is the company this policy is between you and. If any of this is unclear, email hello@differ.co.in and a person will answer.

Once it's shipped

It's a drink, so we can't take it back opened.

If it turns up damaged, leaking, or just not what you ordered, send us a photo within a week of it arriving and we'll replace it or refund it. Your call, not ours.

A photo of the outside of the parcel and one of the cans is enough. We're not going to ask you for a batch code off the base of a can.

How to ask

Email hello@differ.co.in with your order number. If it's a damage claim, attach the photos. That's the whole process.

Where the money goes

Refunds land back on the card or UPI you paid with. Banks take 5–7 working days and we don't control that part.

What we can't refund

Cans you've opened.

If a parcel comes back to us because the address was wrong or nobody could take it, we'll refund what you paid for the drinks and hold back what the failed delivery actually cost. Or we can just send it out again, if you'd rather. Tell us which.

Your rights

Nothing here takes away any right you have under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020. Where they say something different from this page, they win.